Privacy Policy
Last updated: June 2, 2026
Synergi Organics respects your privacy and is committed to protecting the personal information you choose to share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, submit a form, request a waste stream review, ask about the farm program, or contact us directly.
This Privacy Policy applies to personal information collected through synergi.ca and related communications with Synergi Organics.
Personal Information We Collect
Synergi Organics collects personal information only when it is needed to respond to inquiries, evaluate potential service fit, communicate with partners, improve our website, or manage business relationships.
Depending on how you interact with us, we may collect your name, business name, job title, email address, phone number, location, message details, inquiry type, and any information you provide through a website form. If you request a waste stream review, we may also collect business information about your organic material, facility, estimated volumes, pickup requirements, handling needs, and service area. If you ask about the farm program, we may collect information related to your farm operation, location, manure handling, and program interest.
This policy focuses on personal information. Some information submitted through our forms may also include business, operational, technical, or commercially sensitive information. Synergi Organics treats submitted business information with care and uses it only for the purposes connected to your inquiry, service review, or potential relationship with us.
Website and Analytics Information
When you visit our website, we may automatically collect limited technical information to help us understand how visitors use the site. This may include your IP address, browser type, device type, pages visited, referral source, approximate location, time spent on the site, and interactions with forms or buttons.
We may use tools such as Google Analytics, conversion tracking, cookies, pixels, or similar technologies to measure website performance, improve user experience, and understand which pages or forms are helping visitors find the right information. These tools may collect data through cookies or similar tracking technologies.
You can adjust your browser settings to block or delete cookies. Some website features may not function as intended if cookies are disabled.
How We Use Personal Information
Synergi Organics uses personal information to respond to inquiries, review potential waste streams, assess farm program interest, coordinate communication, provide information about our services, improve our website, and manage business relationships.
We may also use personal information to follow up on a submitted form, answer questions about accepted materials, discuss logistics, evaluate service area fit, coordinate next steps, maintain internal records, support compliance and safety processes, and improve how information is presented on our website.
We do not use personal information for purposes unrelated to the reason it was collected unless we have consent or are otherwise permitted or required by law.
Consent
By submitting information through our website, contacting us by email or phone, or otherwise providing personal information to Synergi Organics, you consent to the collection, use, and disclosure of that information for the purposes described in this Privacy Policy.
You may withdraw your consent at any time, subject to legal or contractual limits. Withdrawing consent may affect our ability to respond to an inquiry, evaluate a request, or continue a business relationship.
Email Communications
Synergi Organics may send email communications in response to an inquiry, form submission, service request, or business relationship. If we send promotional or commercial electronic messages, we will do so in accordance with applicable Canadian anti-spam requirements.
Where required, our commercial electronic messages will identify Synergi Organics as the sender and include a way to unsubscribe. You may unsubscribe from marketing communications at any time. We may still send transactional or relationship-based messages when needed to respond to your request or manage an existing business relationship.
When We Share Personal Information
Synergi Organics does not sell personal information.
We may share personal information with trusted service providers who help us operate our website, manage forms, host data, track analytics, provide email services, support customer relationship management, or perform other business functions. These service providers are expected to use personal information only for the services they provide to us.
We may also share information when needed to respond to your inquiry, coordinate logistics, evaluate a potential service relationship, comply with legal obligations, enforce our rights, protect safety, or complete a business transaction such as a merger, acquisition, financing, or sale of assets.
Service Providers Outside Canada
Some of the service providers used to operate our website, analytics, email, hosting, or business systems may store or process information outside Canada. When information is processed outside Canada, it may be subject to the laws of the country where it is stored or processed.
Synergi Organics uses reasonable care when selecting service providers and expects them to protect personal information in a manner appropriate to the nature of the information.
How We Protect Personal Information
Synergi Organics uses reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
No website, email system, or electronic storage method is completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security for information transmitted online.
How Long We Keep Personal Information
Synergi Organics keeps personal information only as long as needed for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may depend on the type of inquiry, the nature of the business relationship, legal requirements, operational needs, and recordkeeping obligations. When personal information is no longer needed, we will delete it, anonymize it, or securely retain it in accordance with applicable requirements.
Accessing or Correcting Your Personal Information
You may request access to the personal information Synergi Organics holds about you. You may also ask us to correct information that is inaccurate, incomplete, or out of date.
To make an access or correction request, contact us using the information below. We may need to confirm your identity before responding to a request.
Third-Party Websites
Our website may contain links to third-party websites, resources, or tools. Synergi Organics is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
Children’s Privacy
The Synergi Organics website is intended for business, agricultural, municipal, and industry audiences. It is not directed to children, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
Synergi Organics may update this Privacy Policy from time to time to reflect changes in our practices, website, services, legal requirements, or operational needs. The updated version will be posted on this page with a revised “Last updated” date.
Contact Synergi Organics About Privacy
If you have questions about this Privacy Policy, want to access or correct your personal information, or wish to make a privacy-related request, please contact:
Synergi Organics
100 South Service Road, Suite 419
Stoney Creek, Ontario, L8E 0C5
Email: info@synergi.ca
Website: synergi.ca